Please provide the details of actual traveller (Full Name & Contact #) in 'Traveller Details' while Tour Booking. Please note that the Hotels will be reserved against Traveller Name provided while booking. Any changes in the Traveller Name after hotel reservation may attract additional charges.
New places can be added to the tour by paying for the extra distance caused by the addition (RS. 11 per extra KM for Hatch & Sedan and Rs. 15 per km for SUV along with Toll & Parking charges as applicable). Guest needs to adjust the new places in given tour schedule.
Sightseeing to any existing place(s) can be skipped by Guest if not interested. Price of the tour package remains same even if sightseeing places are skipped.
Price changes depending on travel date. Please ensure to select extra travel date for correct price. Also, price keeps changing dynamically so we recommend booking tour within 24 Hrs after calculating price.
Booking on website with your choice of Hotels is not available as tour price depends on hotels selected. You can contact us at support@trawell.in for customized quote with your choice of hotels. However, our team will be providing Net Price and you need to add your commission on top of it before sharing with client / guest.
As an Affiliate, when you share referral links and receive bookings, you can track the bookings in My Bookings section on User menu of the portal after login. You can also check the trip status, total booking value and commission per booking. Payout will be calculated for completed trips and commission will be deposited into your account after deducting 10% TDS at the end of each month. You need to ensure to update PAN & account details in Profile Page of User menu on header.
For bookings as Freelance agent, you will find Customer Price and Partner Price when you calculate price for a tour. You need to collect full Customer Price from guest and pay us only Partner Price, which is calculated after deducting 5% commission.
Cookies will be active for 7 days. Your affiliation ID is saved when your contact clicks on the referral link. They can visit Trawell.in within 7 days directly or thorugh referral link for you to be eligible to receive commission.
Apart from Tour Packages, commission is offered on Cab Packages (few tours have 'Vehicle Only' option while calculating price which are eligible for commission). However, NO commission is offered on only Hotel bookings and cab bookings with per km fare (for both affiliates and travel agents).
Every Partner account is provided with a referral / affiliate id (also called 'aid'). When you share a tour link through Partner portal, your affiliate id is appended to the URL (as shown in below image). When someone opens the link you share, your affiliate id is stored in their browser cookies and same aid is sent to our server when they book a package.
Apart from all domestic (Indian) cards, we also accept International Visa, Mastercard & Amex cards. In case you have trouble paying with your card, please contact our team at +91-7799591230 for alternate payment modes.
You / guest will receive instant email with payment confirmation. Also, Order confirmation page will be shown after successful payment which you can print for your reference.
Trawell.in website runs on Secured protocal (https) and the payments are handled by CCAvenue which is the top payment gateway in India known for secure and safe payments.
It is not necessary to confirm the reservation with hotel. However, if you have any special requests for Hotel (like early check-in), you can communicate with Hotel directly.
If it ever happens, please inform Tour Manager immedialtey about vehicle breakdown. We will work with Driver & Logistics partner to resolve issue as soon as possible. In case vehicle couldn't be repaired in 2 hours, we will arrange alternate vehicle.
Call Tour Manager or drop an email to our Support Team for any changes in the tour plan. Please note that Modification / Cancellation charges may apply.
Based on the availability of accommodation, we can accommodate more guests after the tour is booked. In case the Traveller count is reduced after tour booking, hotel cancellation charges may apply.
Driver is not a guide and can't accompany guest during sightseeing. Driver will drop guests at the entrance/parking area of the sightseeing place and guest needs to complete sightseeing and return to the parking area.
All our tours exclude entry & activity fees (like Safari, Boating, Rafting, etc). As we operate private tours exclusively for each booking, there is no guide included and guest need to buy the entry / activity tickets directly. Also, some places take the details / photographs of the visitors and third party is not allowed to obtain tickets. However, wherever online booking facility is available for acitivities (like Bandipur, Periyar, Ranthambhore, Jim Corbett, etc), we can help guests with online reservation with a small service charge.
No. Trawell.in does not provide any Sales Leads. Affiliates / Freelance Agents need to sell tour packages to their friends / relatives or refer links in their social circles.
No. The links are valid forever. You will still receive commission whenever someone clicks on the link and books a tour package. Please ensure every link you copy / share has your 'aid' in the URL.
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